
Sue Carlile – Pronouns: she/her
CEO
Sue Carlile is the CEO of Family Access Network (FAN), and has worked in the homelessness sector for more than 30 years, and prior to that juvenile justice and local government. . In addition to the core funded work at FAN Sue has been and continues to be involved in the development of a number of innovative projects including: SSATI/LGBTIQ responses, Post Care, Young People and Family Violence, Homeless Youth Dual Diagnosis Initiative, Young Families in Crisis, enhanced responses through Creating Connections; Private Rental Brokerage Program; and a Capacity Building Children’s Program. An active contributor to sector enhancement and reform, including the establishment of Supported Accommodation Assistance Program in the 80’s and presenting evidence to the Burdekin Human Rights Commission Inquiry into Our Homeless Children, amongst many others too numerous to note.
Research and innovative projects and partnerships are keen interests also; notable projects include: LGBTI & Homelessness, Pregnancy & Homelessness, “Does camping count?” Children’s experiences of homelessness; other research projects related to parenting young women, same sex attracted transgender intersex young people, sexual health, to name a few. Several of these have resulted in Conference presentations and journal articles.

Michelle Thompson – she/her
Manager Client Services
Michelle Thompson is the Manager of the Client Services Team at Family Access Network. Michelle has worked in the Community Sector for over 25 years mainly working with young people and their families. Michelle has worked in a variety of settings including Alcohol and Other Drugs, Mental Health, Family Services, Community Health and Youth Homelessness. Michelle holds a Bachelor Degree in Youth Work and a Graduate Diploma in Counselling. Michelle also teaches in the Tertiary Sector at RMIT in the Diploma of Youth Work. Advanced Diploma Community Sector Management and Recognising and Responding to Sexual Violence.

Oriana Phutully – she/her
Youth Support Worker
Oriana’s educational background is a Master’s of Social Work and an honours degree in Social Science (Policy & Research) from RMIT. Prior to starting at FAN, she had worked in various homelessness services in Victoria in different roles. She started with FAN in 2011 in the Private Rental Brokerage Program (PRBP) and now works as a Youth Support Worker, and Volunteer Program Worker and runs the Young Mums Group.

Aaron Ong – he/him
Youth Support Worker
Aaron joined FAN in 2019 in his first role in the community service sector, prior this he worked in residential construction. He has an educational background with a bachelor in Social Science (Youth Work) and a Diploma in Community Services (Case Management). Aaron works in the Homeless Support Services (HSS) program providing case management support to young people in Transitional Housing. He also operates the newly established Peer Leadership Program; which is a skill and personal development program for young who have successfully transitioned HSS program.

Chris Lulich – she/her
Executive Assistant/Administration Officer
Chris is a skilled Executive Assistant with significant experience supporting CEOs and Executive Management. She has held Executive Assistant roles in a variety of industries including manufacturing, not for profit (RSPCA Victoria), telecommunications and legal.
In her role, Chris provides high level administrative and business support to the Executive, Management, Administrative and Corporate systems at FAN.

Michael Woollard – he/him
Financial Administrator
Michael is a qualified accountant (CPA) with over 30 years finance and accounting experience. Michael has worked in a variety of financial roles both in the not for profit and for profit sectors with recent experience in the Community Services sector.

Jess Austin – she/her
LGBTIQ Specialist Youth Worker
Jess (She/Her) joined FAN in 2021 as an LGBTIQ Specialist Youth Worker. In her role, Jess provides case management support to LGBTIQ+ young people residing in Transitional Housing and supports FAN’s LGBTIQ+ Private Rental Brokerage Program. Jess is a member of the Pathways to Resilience Network; as part of this she facilitates FAN’s art therapy group “Talking with Pride” and offers 1:1 art therapy for young people who have experienced family violence. Jess also provides capacity building training in LGBTIQ Family Violence.
Prior to joining FAN, Jess worked in community engagement and volunteer management roles in education and recreation settings. She has experience working with children from culturally and linguistically diverse communities, LGBTIQ+ people and young people with disabilities. Jess’ educational background includes an honours degree in LGBTIQ+ community grief responses and a Masters of Therapeutic Arts Practice (Therapy) from The MIECAT Institute.

Michelle Kiriama – she/her
LGBTIQ Specialist Youth Worker
Michelle K joined FAN as an LGBTIQ Specialist Youth Worker in 2022. In her role she facilitates the Eastern Diversity Group and provides case management support to young people in Transitional Housing. Prior to joining FAN Michelle worked as a settlement caseworker, and a youth health and well-being project officer. Michelle’s educational background is a degree in Bachelor of Social Work (Honours) from Deakin University. Michelle is excited to be a part of the FAN team.

Daniel Ip (he/him)
LGBTIQA+ Homeless & Housing Service Navigator
Daniel has joined FAN in 2022 as the LGBTIQA+ Specialist Homeless & Housing Service Navigator with the ‘Pride in Place’ Program. Daniel’s role is to provide assertive outreach support for vulnerable LGBTIQA+ young people who are homeless or at risk of homelessness. Daniel has qualifications with a Master of Social Work and a Graduate Certificate in Community Service Practice in Case Management and Assessment. Daniel also has a degree in Rural Social Welfare in Sociology/Psychology and Family Practice (Family Counselling). Daniel’s background includes extensive clinical mental health work, disability work, working with CALD people (refugees and asylum seekers) and substance use disorders in the LGBTIQA+ communities.