Sue Carlile – CEO

Sue Carlile is the CEO of Family Access Network (FAN), and has worked in the homelessness sector for more than 30 years, and prior to that juvenile justice and local government. . In addition to the core funded work at FAN Sue has been and continues to be involved in the development of a number of innovative projects including: SSATI/LGBTIQ responses, Post Care, Young People and Family Violence, Homeless Youth Dual Diagnosis Initiative, Young Families in Crisis, enhanced responses through Creating Connections; Private Rental Brokerage Program; and a Capacity Building Children’s Program. An active contributor to sector enhancement and reform, including the establishment of Supported Accommodation Assistance Program in the 80’s and presenting evidence to the Burdekin Human Rights Commission Inquiry into Our Homeless Children, amongst many others too numerous to note.

Research and innovative projects and partnerships are keen interests also; notable projects include: LGBTI & Homelessness, Pregnancy & Homelessness, “Does camping count?” Children’s experiences of homelessness; other research projects related to parenting young women, same sex attracted transgender intersex young people, sexual health, to name a few. Several of these have resulted in Conference presentations and journal articles.

Maureen Higgins – Financial Administrator

Maureen Higgins, Financial Administrator, commenced at FAN in 2008.

This was Maureen’s first position in the not-for-profit sector having worked for many years in the private sector. Maureen worked in many management roles, including Commercial and Operational management for manufacturing companies involved in clothing, industrial items and precious metals, including a Public Company structure.

Michelle Thompson – Manager Client Services

Michelle Thompson is the Manager of the Client Services Team at Family Access Network. Michelle has worked in the Community Sector for over 20 years mainly working with young people and their families. Michelle has worked in a variety of settings including Alcohol and Other Drugs, Mental Health, Youth Homelessness, Family Services and Community Health. Michelle is a qualified Youth Worker and Counsellor. Michelle also teaches in Youth Work in the Tertiary Sector.

Oriana Phutully – Youth Support Worker

Oriana’s educational background is a degree in Social Science (Policy & Research) from RMIT and is also currently completing Masters in Social Work at RMIT. Prior to starting at FAN she had worked in various homelessness services in Victoria in different roles. She started with FAN in 2011 in the Private Rental Brokerage Program (PRBP) and continues to work in this program. The PRBP is a government funded program that aims to assist young people at risk of or experiencing homelessness in accessing private rental housing and has been operating at FAN since 2007 and assisted hundreds of young people in exiting the homelessness service system in to long term sustainable housing.

Jordi Kerr – LGBTIQ Capacity Building Project Worker

Jordi has been working in community development, with a focus on young people, for eight years. Prior to joining FAN Jordi spent three years as the Education Support worker and Gender Group facilitator for the GASP project – an initiative of the City of Greater Geelong which supports LGBTIQA+ young people in the region through social, school and individual support and capacity building. They are a queer and nonbinary activist, and a freelance writer.

Maddie Sill – Youth Support Worker

Maddie joined FAN in 2019 after spending nearly 5 years in the education sector. Maddie supported young people who had disengaged from school, both in Australia and the UK. She completed her undergraduate degree in Psychology and is currently undertaking a Master of Social Work at Deakin.

Aaron Ong – Youth Support Worker

Aaron joined FAN in 2019 in his first role in the community service sector, prior this he worked in residential construction. He has an educational background with a bachelor in Social Science (Youth Work) and a Diploma in Community Services (Case Management). Aaron works in the Homeless Support Services (HSS) program providing case management support to young people in Transitional Housing. He also operates the newly established Peer Leadership Program; which is a skill and personal development program for young who have successfully transitioned HSS program.

Miles Milton – Youth Support Worker

Prior to joining FAN in 2019, Miles worked for a Youth Homeless service in England for a number of years supporting young people entering crisis accommodation. Miles also has a background in supporting young people with disability working for both the NDIS and for a disability employment service. Miles previously completed a bachelor’s degree in Criminology from La Trobe University and is currently completing a Masters in Social Work at Monash University.