COVID 19 Update

FAN is an essential service and we will continue to remain open.

In an effort to help stop the spread of coronavirus, we are changing the way we provide many of our services to support young people experiencing homelessness or at risk of homelessness. Please contact us to discuss these options as many of your services have gone digital including groups.

We acknowledge the Traditional Owners in each of the communities where we work and pay our respects to their Elders, past and present.

Engage Program

Engage is a program for LGBTIQ+ young people (aged 15-25), offering free skills-building workshops to assist with employment.   Head here for more information.

Eastern Diversity Group

The Eastern Diversity Group (EDG) is a social support group for anyone aged 15-25 who is LGBTIQ+, or not sure if they might be!  We meet on Thursdays from 3-5pm (during Term periods) at Youth ConneXions - Box Hill Centro, level 2. Please see our program flyer for more...

Young Mums Group

Our Young Mums Group (YMG) program provides activities such as social outings, cooking, art, craft, educational guest speakers, healthy relationships, and so much more.   We meet every Tuesday from 12-2pm @ The Mitcham Family Centre 15 Brunswick Road, Mitcham. You can...

Child Safe Standard

Family Access Network is committed to being a child-safe organisation, with zero tolerance for child abuse. We all play an important role in protecting children, especially if we have concerns for a child's safety. We aim to create a culture of child safety that...

About FAN

Family Access Network has been providing services to young people since 1981 and is committed to responding to the diverse needs of homeless and at-risk young people and young families. Our service philosophy is underpinned by a client focused, rights-based approach. We operate in the belief that timely intervention maximises positive outcomes.

FAN’s vision is for a community which acknowledges and values the dignity and worth of all citizens, and enables individuals to deal positively with adverse situations in their lives.

Family Access Network will provide support to young people who are homeless and those at risk of homelessness in the form of:

  • Access to accommodation and support options, including therapeutic interventions for both young people and accompanying children.
  • Development of resources for young people, children and staff.
  • Provide social skill development opportunities for at-risk young people and accompanying children.
  • Engage in high quality research while conducting in-house research on best practice and innovation.

PROGRAMS – FAN provides the following services:

Homeless Support Services

Private Rental Brokerage Prog.

Life Skills Program

Children’s Program


FAN’s Homeless Support Services use a client focused case management framework to provide support and assistance to young people who are homeless, or at risk of becoming homeless.

Through the Youth Homelessness Action Plan 2 (YHAP2) Initiative funding, FAN has established a Private Rental Brokerage Program to assist and equip young homeless people to access, retain and sustain private rental accommodation as a long-term option.

The Life Skills Program, funded through City of Whitehorse and other partners, offers a variety of workshop-based activities for at-risk young people to learn new skills within a personal development framework.

The Children’s Program – Early Years provides adequate and timely support to young pregnant / parenting families and there accompanying children, providing them with appropriate services and therapeutic interventions.

There is a rich and rewarding history of volunteers contributing to the care of young people linked to FAN’s services.